Reputation Management Tracking
Centralize review monitoring, sentiment analysis, and alerts so you can respond faster, protect your brand, and amplify positive customer experiences.
Overview
Our Reputation Management Tracking module continuously scans social media, news, blogs and the wider web to collect mentions and reviews — giving you a single dashboard to monitor, prioritize, and act on reputation signals.
Mention Tracking
Track your name, hashtags and keywords across social platforms and the web in real time.
Sentiment Insights
AI-driven sentiment analysis and suggested responses help you act with confidence.
Unified Dashboard
Filter, search, and assign mentions to team members from one place.
Key Features
Business name and hashtag mention tracking across social and web sources
Dedicated mentions database with filters, links, and search
AI sentiment analysis with suggested response drafts
Real-time alerts and team assignment workflows
AI Integration & Differentiation
Our Reputation Management Tracking module uses advanced AI to convert raw mentions into actionable intelligence. From sentiment analysis to suggested reply drafts and trend detection, the AI helps teams move faster and make smarter decisions.
Sentiment & Classification
AI automatically tags mentions as positive, neutral, or negative and highlights urgent items that need immediate attention.
Suggested Responses
Generate context-aware reply drafts that match your brand voice and reduce response time.
Trend & Risk Detection
AI spots emerging sentiment trends and predicts reputation risks so you can act proactively.
These AI-driven features are available in the platform for DIY users and are leveraged by our Fully Managed team to prioritize high-impact interventions and improve long-term reputation outcomes.
How It Works
Set Up Tracking
Configure business names, hashtags and keywords to monitor.
Collect Mentions
We scan social platforms, news, blogs and the web in real time.
Analyze Sentiment
AI categorizes mentions and surfaces high-impact items.
Act & Resolve
Assign mentions, send suggested replies, and track outcomes.
Choose Your Path to a Better Reputation
Whether you prefer a DIY approach with AI guidance or want us to handle everything for you, we have a solution.
Review Generation Platform
$49 per month for access to all review generation tools and campaign features.
Cancel anytime. No long-term contracts.
- Access to All Review Generation Features (See Below)
- Branded review landing pages
- Bulk review request campaigns
- Social sharing and amplification
- Real-time alerts and responses
- Review analytics and trends
- AI-powered review intelligence
- Included with the $49 plan
- Unlimited analyses — submit as many reviews as you need
- Platform-specific instructions for Google, Yelp, Facebook, Trustpilot & more
- Strongest legal & policy-based grounds identified automatically
- Follow-up AI chat to dig deeper into your specific case
- Case tracking dashboard — all your removal efforts in one place
- Confidence scoring so you know your odds before you file
Fully Managed Review Campaigns
Guaranteed results for positive review growth with hands-off execution.
Guaranteed 50 positive reviews per month or you don't pay.
- Guaranteed 50 5-Star Reviews Per Month or You Don't Pay
- Fully Managed Review Campaigns
- Weekly Reports Emailed Showing Positive Reviews
- Weekly Reports on Google Business KPI Improvements
- Included with the $299 plan
- Expert case preparation
- Direct platform submission
- Follow-up and status tracking
- Results typically in 24 to 48 hours
- Full refund if removal is unsuccessful
Frequently Asked Questions
Protect your brand with real-time monitoring
See mentions and sentiment in one place, get AI-suggested replies, and resolve issues faster.